Documentation Version: er2.0.28-docs-1.1

Notifications and Alerts

Set up event notifications for system events by going to MONITORING AND ALERTS > NOTIFICATIONS AND ALERTS.

This section covers the following topics:

Set Up Notifications and Alerts

To set up notifications and alerts:

  1. Go to MONITORING AND ALERTS > NOTIFICATION AND ALERTS.
  2. On the top-right of the page, click + Create a Notification.
  3. In Notification Label, enter a label for this set of notifications.
  4. In Location, select the targets you want to set up notifications for.
    Global Admins can select All Targets to set up a global notification for all Targets.
  5. In the Who To Notify section, select users to send notifications to:
    1. User: Send an alert or email to selected users.
    2. Role: Send an alert or email to all users belonging to selected roles. See User Roles.
    3. Email Address: Send an email to a specific email address.
  6. In the Notification Options section, select the type of notification a user receives:
    • Alert
    • Email

Notifications

Notifications can be sent to users as:

Alerts

Alerts sent to users are displayed under the notifications icon .

Users can view a summary of alerts sent to them on the My Account Details page. To view a summary of alerts:

  1. Click the notifications icon .
  2. Click See all notifications.

Or:

  1. Go to MY ACCOUNT > MY ACCOUNT DETAILS
  2. Click See My Notifications.

Emails

Selecting Email under Notification Options has ER2 send email notifications to specified email addresses. The email address does not have to be registered to a user in ER2.

A Message Transfer Agent (MTA) must be set up for email notifications to work. See Mail Settings.

Events

You can configure ER2 to send a notification or an email alert for the following events:

Event

User Permissions

Global Admin

Non-Global Admin

Agent Error
Backup Failed*
Backup Succeeded*
Credential Changed
Datastore Failure

Login Failed

Login Successful
No Matches Found
Process Failed
Remediation Cancelled
Remediation Completed
Remediation Failed
Role Changed
Scan Running
Search Detected Matches
Search Failed
Search Stalled
Search Started
Target Not Scanned
User Account Changed
*ER 2.0.21 and above.